Return policy/no returns, refunds or exchange due to Covid

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Hopefully you love everything you have purchased, but if something does not work out, select the option that best suits your needs!

ALMOST all items are eligible for a return, please see below for exceptions & rules:

• Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
• Original tags (if applicable) must be attached & intact.
• If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
• Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
  • Intimates (i.e. Self Adhesive Bras), Face Masks, and Jewelry
  • Any items marked 50% off or more at time of sale
  • Gift cards
  • Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.

Return labels are always included within you order package, place on seal package and return to our warehouse.

We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, we encourage the customer to place a new order for the item(s) needed and return the other item(s)

Must be postmarked within 30 days of the original order date.

• Return shipping costs are the customer’s responsibility. If using a label provided through our return portal, the customer agrees to have the cost  of the shipping withheld from their refund.
• Refunds are refunded back to the original form of payment. If an order is placed using a gift card to pay partially or fully, please note that the refund will go back on to your gift card first.  
• Return For Store Credit:
  • Must be postmarked within 30 days of the original order date.
  • If using a label provided through our return portal, shipping is free (U.S. customers only). Otherwise shipping costs are the customer’s responsibility.
• There Are Two Ways To Send A Return:
  • Send back the return yourself, using whichever shipping method you prefer (address provided below) -or-
  • Submit a return request via email and we will e-mail a return shipping label to yo

Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!

• Please provide either the original receipt or include a piece of paper with your name and order number in the package.